Thankfully (and I am so truly, truly thankful) none of these have been life threatening.
Definitely challenging, stressful and emotional - but hey, that's motherhood.
|Cheese. We flippin love this hospital caper.|
The gatekeepers - as I like/feel the need to call them.
The people (in my experience, women) who man the phones and apparently have the divinely gifted right to reduce an already fragile mother to tears in record time.
I'm (genuinely) sorry to say that not even just some, but most of them, have been the bane of my existence!
I've encountered, time and time again, receptionists who are completely unwilling to offer any information unless you ask the precisely worded question they want to hear in order to elicit the response you need.
I've heard numerous lies, diversion strategies, nonchalant half-answers and ridiculous requests.
The deliberately difficult manner in which many (not all, not all, not all) medical admin staff behave astounds me.
Does it fulfil them to consciously frustrate, belittle and disregard other people throughout the course of their day?
I understand that these doctors are incredibly busy, sought after people.
I can sense the pressure and constraints that some practices are operating under.
I don't feel I have any more right to their time and expertise than anyone else - but I do expect (deserve) a certain level of respect and common courtesy.
So this morning's conversation with possibly the most difficult gatekeeper I have ever had the (dis)pleasure of meeting has me a little gggrrrrrr today.
But I'll persist with her - 'cause us mama bears don't take no (or "um, probably not", "I can't really say", "he's unavailable indefinitely"....) for an answer.
I'm a pregnant grizzly who is trying not to get too anxious about my son's condition.
But, rude lady, my son is three.
The word 'tumour' (among many, many other words - please God let it be the other words) was used last week.
I was specifically asked to contact your beloved Dr. to book this MRI for my little person AKA the centre of my universe- and I'm becoming slightly more agitated as each day goes by.
Look out, desk woman.
Shar vs Gatekeeper - round 4 - is on the under card very soon.
Am I out of line?
Are you on the other side of the desk rolling your eyes at me too?